All our items are made to order and the turnaround time for orders are as follows (from the date we receive the payment in full and excluding shipping):

Gowns: 18-20 weeks
Accessories: 4-6 weeks

Alternatively, you can collect your dress from our studio in South London in person. When collecting your dress, you can try it on and make sure you are happy with it. If you would like to have it altered, please read our alterations service info. If you are happy with the dress, you can take it home with you. By taking the dress out of our hands, you agree that the dress is in a perfect condition and you are happy with the quality and fit of it.


Priority order

If you require your item quicker than our standard turnaround, please notify us by email at The usual priority order (non-refundable) fees are as follows:
Lead time 10-17 weeks + £100
Lead time 4-9 weeks + £200

Lead time 2-3 weeks + £50
If you have a specific time frame you need the item for, please let us know so we can work around it. The priority order fee is per item. Please check with us if you have any further questions.



The dresses are sent via courier service as an insured delivery. The shipment will always be recorded. Indiebride London is not responsible for any delays in shipping caused by circumstances outside our control. The recipient is liable for paying any customs fees.

The dresses are sent via an insured courier service, which is always recorded. The delivery will be insured, and we will provide you with a tracking code. Please note that the recipient is liable for any customs fees. In addition to the below fees, an insurance that is 2% of the order total will be added to the delivery cost.

  • UK mainland £20
  • Northern Ireland £25
  • Europe £40
  • International £55




If for some reason, you have not received you item, please contact us as soon as possible so we can track your order. Indiebride London is not responsible for any non-delivered items or items lost during the shipment. These extremely rare cases is why we insure every parcel that we despatch from our studio.